GL
Gerda L

1 reviews | Active since Oct 2021

25 Oct 2021, 14:46

Jenny Internet is the worse ever internet provider.

One thing about Jenny Internet, you can't complain about there service as there is no service !!! Since they took over from the previous internet provider we have endless problems. We even upgrade to a higher and better Mbps to see it our problem of connectivity will be beter...... It is worse now it runs between 0.46 and 4.8mbps instead of 10mbps. We phone basically in a daily basis with the problem and all they say they will lock a ticket and a day or so we will get an sms to say the problem has been resolved and THEY close the ticket. I never ever receive such bad service!!!

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Replies (1)
Jenny Internet
Jenny Internet's reply25 Oct 2021, 15:44
Official
Hi Gerda kindly note we have received your complaint and I will ensure it gets attended to as soon as possible , *** is your ticket reference , our friendly Support agent will contact you shortly Kind Regards