1 reviews | Active since Jun 2020
Jenny internet is not to be trusted.
Really poor service. From day 1 I was not completely satisfied with where they installed the router. I should have actually known already from their false advertising. They've got boards up all over town saying "free installation". But tney dont say its only when you rent their junk. Their website says R3500 installation costs. Final bill was R4400. 1st couple of weeks service was great. All of a sudden I am having trouble connecting. Call their centre. They take forever to answer. Guy tells me there's nothing wrong. Some device is pulling too much. I ask him, now what changed from yesterday? Or last week? He insists it's some device on my side. I call again. Same BS. Finally start screaming at the *****s and threatening to cancel my service. What do you know? Next day all is fine again (without any change of device in my house!). I don't trust these jokers. Just getting some more "value" from the exorbitant installation costs and then I am moving to fibre which is being installed in my neighbourhood. Oh yes. It's 21:30. My kids are in bed. My wife and I cannot watch a simple programme without constant buffering. If I could reach someone, they will probably tell me all is fine on their side!! Caveat emptor.
