AG
Ahmed G
1 reviews | Active since May 2019
12 Jun 2024, 13:46
Jenny Internet is no good.
No connection for almost two weeks due to them taking over my old ISP Herotel who i never had any issues with. when contacting them they say that a tech will come out but didnt come. ive asked to speak to someone above the call centre and was told not possible. ive asked if i can get an email address for the regional management and was told it doesnt exist.
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Replies (2)
Jenny Internet's replyOfficial
12 Jun 2024, 14:08Hi Ahmed
Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced. I have escalated your issue to our Support Manager, Akhil, who will assist you further. For any urgent updates, please contact our team at ***. Your reference number is ***.
Regards,
Pierre
Marketing Manager
Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced. I have escalated your issue to our Support Manager, Akhil, who will assist you further. For any urgent updates, please contact our team at ***. Your reference number is ***.
Regards,
Pierre
Marketing Manager
Jenny Internet's reply12 Jun 2024, 14:08
Official
Hi Ahmed
Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced. I have escalated your issue to our Support Manager, Akhil, who will assist you further. For any urgent updates, please contact our team at ***. Your reference number is ***.
Regards,
Pierre
Marketing Manager
Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced. I have escalated your issue to our Support Manager, Akhil, who will assist you further. For any urgent updates, please contact our team at ***. Your reference number is ***.
Regards,
Pierre
Marketing Manager
AG
Ahmed G's updateReviewer Update
12 Jun 2024, 15:22your number is blocked here. i cannot see your contact details.
AG
Ahmed G's update12 Jun 2024, 15:22
Reviewer Update
your number is blocked here. i cannot see your contact details.