Jenny internet

I have been with jenny internet for almost year and 6 months and in the beginning everything went smooth but since last year December I start losing my internet connection and phoned them almost every day and the feedback always is different like , one day it's a ship dropped anchor and damaged wifi cables under the sea the next day its they are busy with cables in Namibia and the list goes on and they never fixed the problem because I have a 3mb line and 6mb burst and could run youtube on my phone and still do online gaming now I can only youtube or Netflix if I do online gaming it lags so much its kicks me out so I phone them almost every day and still every time it's a different story and if they say they are going to phone you back they never do they even put me on a "higher package" like 4 mb to 8mb still no difference its like I'm paying for the most expensive youtube and netflix and some of the people answering the phone is rude and they tell you its because this and that and when you tell them everything was fine they make you out to be stupid so yeah not impressed and going to move to other wifi company