MB
Marina B

1 reviews | Active since Sept 2016

04 May 2022, 07:45

Jenny Billing Department will try to ***** you.

As much as Jenny Tech Support is the best service in this country, the Billing department will try and ***** you! Disgraceful!

It took the entire day for them to 'find' my payment made on 30 April!

And unconscionably rude. Nkosi, you tried, bless you. You were kind and tried to help.

Cordelia? You, not so much.

0
Replies (1)
Jenny Internet
Jenny Internet's reply04 May 2022, 16:50
Official
Hi Marina Thank you for bringing this to our attention, I will ensure this is dealt with, your ticket ***-05-04-557 Kind Regards Mbali