Embarrassingly Poor Service

I'm too embarrassed for Jenny Internet to even write this review, but someone needs to hold them accountable. My recent experience was a disaster: - 5-day delay between reporting the issue and receiving a call - 30-minute call, mostly spent on hold - Ignored my provided phone number, contacting me via WhatsApp number instead But the cherry on top: - Misspelled "Cyber" as "Ciber" when setting up my WiFi This level of incompetence raises serious questions about the technicians' expertise. Unacceptable: - Lack of communication - Inefficiency - Attention to detail Jenny Internet needs significant improvement. Until then, I wouldn't recommend their services. Rating Breakdown: - Reliability: 1/5 - Customer Support: 1.5/5 - Competency: 1/5