BJLM
Bradley James Liam McCallum

1 reviews | Active since Sept 2018

07 Sept 2020, 23:27

Do Not Use Jenny Internet Unless You want To Go Insane.

My girlfriends parents pay close to R1000p/m for Jenny Internet and 100% of my visits i experience multiple episodes of technical challenges that require to reboot the router continuously, which fixes the problem (if you're lucky) until the next time you have to do it. On top of that, the speed is more volatile then bipolar disorder, sometimes you can enjoy brief moments of 10-15Mbps only to be dropped down to below 10kbps the next moment. Completely fine if you're paying R100 per month for internet, but completely unacceptable when you're paying a premium. And the number of times they have "technical difficulties with the tower" as an excuse! like how often is your infrastructure in need of attention?? They must be ploughing through cash flow on technical teams to keep it all running and when it is running its running worse than paraplegic ouma trying to win a gold at the olympics for normal people. I've come close to destroying my hardware out of sheer rage from the ****test internet i've ever had to endure! I do not recommend Jenny at all!

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Replies (1)
Jenny Internet
Jenny Internet's reply08 Sept 2020, 16:57
Official
Hi Bradley, kindly note we have sent you an email so we can get the clients details who is experiencing these issues as we would like to contact them and have this issue resolved. Kind Regards