MG
Mandy G
1 reviews | Active since May 2019
30 May 2022, 12:48
Disgusting service!
The service has been horindous!!!! I reinstated my service after 6 months. What should have taken a day took 2 days, when it was activated it was the wrong service!!! I was then told i could cancel at no cost as it was their fault which i requested. A week later and my service has no been migrated to a different package and not cancelled as i was told it would be. I will now take formal action! Jenny internet is full of promises but delivers nothing but fresh air!!!
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Replies (3)0
Replies (3)
Jenny Internet's replyOfficial
31 May 2022, 10:40Good Day Mandy, Thank you for giving us feedback, I will ensure this is sorted, I will also like to apologise for the inconvenience caused by this Kind Regards Mbali
Jenny Internet's reply31 May 2022, 10:40
Official
Good Day Mandy, Thank you for giving us feedback, I will ensure this is sorted, I will also like to apologise for the inconvenience caused by this Kind Regards Mbali
MG
Mandy G's updateReviewer Update
03 Jun 2022, 14:17My service was eventually stopped after over a week of asking. Now i have recieved an invoice when i was promised i would not be charged! I was told it was Jenny internets fault and i would not be charged! This is just plain *******! Nothing short of disgusting service and empty promises
MG
Mandy G's update03 Jun 2022, 14:17
Reviewer Update
My service was eventually stopped after over a week of asking. Now i have recieved an invoice when i was promised i would not be charged! I was told it was Jenny internets fault and i would not be charged! This is just plain *******! Nothing short of disgusting service and empty promises
MG
Mandy G's updateReviewer Update
17 Jun 2022, 17:10I would like to know why i am recieving an account when i was told i would not due to it been your fault. I had to beg for overa week to cancel my services! I am now going to get my laywer involved. Jenny internet is pathetic!
MG
Mandy G's update17 Jun 2022, 17:10
Reviewer Update
I would like to know why i am recieving an account when i was told i would not due to it been your fault. I had to beg for overa week to cancel my services! I am now going to get my laywer involved. Jenny internet is pathetic!