JL
Jacky L
1 reviews | Active since Dec 2018
16 Dec 2018, 10:53
Bad service. No wifi.
I have sent numerous emails and made numerous calls. Out of 12 email addresses I get NO feedback. We have not had wifi now for two days and when you phone they tell you they have no ETA on when the problem will be resolved. Worst service provider I have ever dealt with. They offer you a months free service, but there is never wifi. Would not reccomend them to anyone.
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Jenny Internet's replyOfficial
18 Dec 2018, 07:40Dear Valued Client
Thank you for taking my call and bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ***-12-18-46.
A technician has been assigned to investigate this are in the process of fixing your problem on-site.
Kind Regards
Jenny Internet
Thank you for taking my call and bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ***-12-18-46.
A technician has been assigned to investigate this are in the process of fixing your problem on-site.
Kind Regards
Jenny Internet
Jenny Internet's reply18 Dec 2018, 07:40
Official
Dear Valued Client
Thank you for taking my call and bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ***-12-18-46.
A technician has been assigned to investigate this are in the process of fixing your problem on-site.
Kind Regards
Jenny Internet
Thank you for taking my call and bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ***-12-18-46.
A technician has been assigned to investigate this are in the process of fixing your problem on-site.
Kind Regards
Jenny Internet