IH
IZAK H
1 reviews | Active since Apr 2023
23 Jun 2024, 10:08
Bad service
I stop using Jenny internet service , they removed their equipment , payment up to date and I still get sms messages every day ! This is very annoying
Helpful (0)
Replies (1)0
Replies (1)
Jenny Internet's replyOfficial
24 Jun 2024, 07:15Hi Izak,
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience caused by the continued SMS messages after you have stopped using our service.
We have immediately removed your contact details from our system to ensure you no longer receive these messages. If you have any further concerns or require additional assistance, please do not hesitate to contact me directly at ***.
We are committed to providing the best possible service. We would greatly appreciate it if you would consider updating or removing your review on Hellopeter, as we have now addressed and resolved your issue.
I appreciate your understanding.
Best regards,Pierre Cloete
Marketing Manager
Jenny Internet
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience caused by the continued SMS messages after you have stopped using our service.
We have immediately removed your contact details from our system to ensure you no longer receive these messages. If you have any further concerns or require additional assistance, please do not hesitate to contact me directly at ***.
We are committed to providing the best possible service. We would greatly appreciate it if you would consider updating or removing your review on Hellopeter, as we have now addressed and resolved your issue.
I appreciate your understanding.
Best regards,Pierre Cloete
Marketing Manager
Jenny Internet
Jenny Internet's reply24 Jun 2024, 07:15
Official
Hi Izak,
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience caused by the continued SMS messages after you have stopped using our service.
We have immediately removed your contact details from our system to ensure you no longer receive these messages. If you have any further concerns or require additional assistance, please do not hesitate to contact me directly at ***.
We are committed to providing the best possible service. We would greatly appreciate it if you would consider updating or removing your review on Hellopeter, as we have now addressed and resolved your issue.
I appreciate your understanding.
Best regards,Pierre Cloete
Marketing Manager
Jenny Internet
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience caused by the continued SMS messages after you have stopped using our service.
We have immediately removed your contact details from our system to ensure you no longer receive these messages. If you have any further concerns or require additional assistance, please do not hesitate to contact me directly at ***.
We are committed to providing the best possible service. We would greatly appreciate it if you would consider updating or removing your review on Hellopeter, as we have now addressed and resolved your issue.
I appreciate your understanding.
Best regards,Pierre Cloete
Marketing Manager
Jenny Internet