1 reviews | Active since Oct 2013
Bad for bussiness
Been with jenny for two months now. First month was a total nightmare. I had more down time than up time. I even gst an invoice for the first month even thou i had just used about 52% off my data. I contacted them and told them i was told by their installer the first mont is trail basis. I did pay the invoice and asked them to allocate it towards the next month. Never heard the end results even thou i have requested numerous times. Now i get a reminder i will be disconnected if i dont pay in 2 days. May i just ask what happened to honouring the installment arangement even thou your installer has since passed away and can not help me resolve this
Dear Valued Client
Thank you for taking my call and bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
Can I please ask for a Customer code or full name and surname so that I can assign a technician to investigate this?
Kind Regards
Jenny Internet
Dear Valued Client
Thank you for taking my call and bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
Can I please ask for a Customer code or full name and surname so that I can assign a technician to investigate this?
Kind Regards
Jenny Internet
Dear Valued Client
Thank you for bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ref: 2018-07-03-42
A technician has been assigned to investigate this are in the process of fixing the problem.
Kind Regards
Jenny Internet
Dear Valued Client
Thank you for bringing this to our attention.
This is the first time we are aware of any issues that you have been experiencing as there have been no previous support tickets logged.
A new support ticket has been logged with ref: 2018-07-03-42
A technician has been assigned to investigate this are in the process of fixing the problem.
Kind Regards
Jenny Internet