ZW
Zander W
1 reviews | Active since Oct 2023
19 Nov 2025, 18:58
Bad!!!
Our internet is off basically on a weekly basis, zero support from the support department, phones ring for ever before any answer. No reinbustment for off time when we have to pay montly for a service not provided by Jenny Internet. The BMS tower infrastructure needs attention. Very poor service..
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Replies (1)
Jenny Internet's replyOfficial
20 Nov 2025, 08:56Hi Zander,
Thank you for reaching out. In order for us to locate your customer profile and assist you further by opening a support ticket, could you please provide the following information:
Full name (as registered in our system)
Company/Organization name (if applicable)
Email address associated with your account
Any reference number or previous ticket ID (if available)
Once we have this information, we’ll be able to identify your account and proceed with creating a support ticket right away.
Thank you, and we look forward to assisting you.
Best regards,
Amanda
Thank you for reaching out. In order for us to locate your customer profile and assist you further by opening a support ticket, could you please provide the following information:
Full name (as registered in our system)
Company/Organization name (if applicable)
Email address associated with your account
Any reference number or previous ticket ID (if available)
Once we have this information, we’ll be able to identify your account and proceed with creating a support ticket right away.
Thank you, and we look forward to assisting you.
Best regards,
Amanda
Jenny Internet's reply20 Nov 2025, 08:56
Official
Hi Zander,
Thank you for reaching out. In order for us to locate your customer profile and assist you further by opening a support ticket, could you please provide the following information:
Full name (as registered in our system)
Company/Organization name (if applicable)
Email address associated with your account
Any reference number or previous ticket ID (if available)
Once we have this information, we’ll be able to identify your account and proceed with creating a support ticket right away.
Thank you, and we look forward to assisting you.
Best regards,
Amanda
Thank you for reaching out. In order for us to locate your customer profile and assist you further by opening a support ticket, could you please provide the following information:
Full name (as registered in our system)
Company/Organization name (if applicable)
Email address associated with your account
Any reference number or previous ticket ID (if available)
Once we have this information, we’ll be able to identify your account and proceed with creating a support ticket right away.
Thank you, and we look forward to assisting you.
Best regards,
Amanda