MM
Maggie M

1 reviews | Active since Feb 2013

12 May 2017, 08:04

All round terrible shocking horrific

<p>Jenny Internet promised so much. They gave us something. Then they failed to deliver consistently. Now they continue to fail and it's getting worse and worse. From the product quality (the internet connection) failing completely, to dropping to dismal speeds to their terrible customer service from management. Their call centre and support staff do what they can but their management do nothing. Then their management moan at their support staff infront of customers, woah! Way to go! Tired of their empty promises, their supposed uptime results that have never been met. Disgusted. Don't waste your money. </p>

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Replies (2)
MM
Maggie M's update12 May 2017, 09:22
Reviewer Update

I have emailed and emailed and emailed. I'm tired of fighting with issues.

MM
Maggie M's update27 May 2017, 20:38
Reviewer Update

Yes thank you. Things have been better, I hope it holds up.