Again poor service from Jenny internet

Again we are struggeling with the internet. After last time where they have figure it out that it was not the trees blocking the signal but a low output of mb from the tower. Went good for a week. Now all of the sudden we are below 0.5mbps. We have called in and did understoot that our max data usage were up after they said its uncapped and unfrottel. But they do begin to throttel you on 100gb. But its the new month and still we are running on below 1mgps. If you read the other reviews its seems that the trees are the problem every where. Keeps on blaming the clients for their poor service. Cant even talk to the guy thats supposed to assist us because he is very rude. Every morning from 8 all the download and upload speed go down like crazy. Cant call cause the tickets that are being open is just another poor excuse. Maby i must just take it up with someone els cause we do not get what their adverts said or say. False advertising.