Absolutely disgusting customer service

The worst company that is actually on the entire internet! I recommend people do not use them when selecting internet @home or business!

Here are the reasons why:

1. They require you to pay for a service which is most of the time not the connection speeds they say or they are offline .

2. No one bothers to contact you after they said they would or from there automated please call me back system?

3. Call centre agents who are not helpful, and arrogant, they put you on hold then cut your call.

4. Absolutely no management whatsoever, after emails being sent to management no one has the audacity to reply.

5. Tickets of jobs are closed automatically when the job has not been completed.

6. Outrageous, disgusting customer service.

Now I'm hoping someone from management will see this and your pathetic company will do something, this is day 4 with a connection issue and I've sent countless emails !!!!!!

Should I not hear from you I will continue taking this further , no matter where we end up!