SM
Sehlotji M

1 reviews | Active since Mar 2015

03 Nov 2022, 20:13

Terrible customer service

A very bad experience first time with the company. I paid deposit of R18500 in August for installation of tv stand and sleigh bed...ever since then they've been coming until today, not even bothering to communicate...they just happy they took the money! Anyway, I decided to take the matter to court and seu as hard as i can for what they've put me through

0
Replies (4)
Jena & Sons Group
Jena & Sons Group's reply03 Nov 2022, 20:17
Official
Apologies for the frustration.Good day please note we have your stuff ready but you are not welcoming us to bring it for the past 5 weeks .Please let us know when we can deliver.We are happy to deliver even tomorrow.Regards
SM
Sehlotji M's update03 Nov 2022, 20:35
Reviewer Update
are you listening to yourself..!? using the same lines u being using for the past 3months! this is why i asked you if u taking any meds for mental condition.

u know what..im sick and tired now, just kindly pay back my money...you failed to deliver, period!
Jena & Sons Group
Jena & Sons Group's reply03 Nov 2022, 20:41
Official
We apologise for your anger.You are more than welcome to fetch your material tomorrow 

regards 
SM
Sehlotji M's update03 Nov 2022, 23:13
Reviewer Update
My material? you telling me today that I've got material with you? for 3months u never said that...I repeat, wena you not okay upstairs wena.

FYI, I've already found someone who installed the items for me. Don't give me **** that I've got material with you!!
Just refund me my money in peace cause i will not rest until u do that, trust me!