NL
Nicky L
1 reviews | Active since Oct 2022
22 Aug 2025, 15:04
Waiting forever for deposit refund
Be careful when renting from these guys. You have to instantly pay the deposit. But you have wait forever for the refund. Wow never thought this is the service we would get after being good tenants. We jumped from 7 days to 14 to 20 working days.
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Jawitz Properties's replyOfficial
25 Aug 2025, 11:10Dear Nicky,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the frustration caused by the waiting period for your deposit refund. Please note that deposit refunds are processed according to the legal timeframes set out in the Rental Housing Act, and in some cases, this may extend depending on final inspections, municipal accounts, or other property-related costs that need to be reconciled.That being said, we understand how important timely communication and resolution are. Please will you advise which office you have been engaging with then we can investigate further.
Regards
Jawitz Properties Head Office
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the frustration caused by the waiting period for your deposit refund. Please note that deposit refunds are processed according to the legal timeframes set out in the Rental Housing Act, and in some cases, this may extend depending on final inspections, municipal accounts, or other property-related costs that need to be reconciled.That being said, we understand how important timely communication and resolution are. Please will you advise which office you have been engaging with then we can investigate further.
Regards
Jawitz Properties Head Office
Jawitz Properties's reply25 Aug 2025, 11:10
Official
Dear Nicky,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the frustration caused by the waiting period for your deposit refund. Please note that deposit refunds are processed according to the legal timeframes set out in the Rental Housing Act, and in some cases, this may extend depending on final inspections, municipal accounts, or other property-related costs that need to be reconciled.That being said, we understand how important timely communication and resolution are. Please will you advise which office you have been engaging with then we can investigate further.
Regards
Jawitz Properties Head Office
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the frustration caused by the waiting period for your deposit refund. Please note that deposit refunds are processed according to the legal timeframes set out in the Rental Housing Act, and in some cases, this may extend depending on final inspections, municipal accounts, or other property-related costs that need to be reconciled.That being said, we understand how important timely communication and resolution are. Please will you advise which office you have been engaging with then we can investigate further.
Regards
Jawitz Properties Head Office