AV
Aqeela V

1 reviews | Active since Nov 2024

07 Nov 2024, 12:17

Terrible service & poor communication

I had an extremely disappointing experience with Jawitz regarding the return of my deposit. After the apartment I was renting was sold, I had to move out. Throughout the entire process of arranging viewings, I was very accommodating, despite dealing with some very disorganized agents and poor communication. There were multiple changes in agents, and communication was mostly terrible, adding unnecessary stress to an already challenging situation.

Now, despite fulfilling all move-out requirements, I still have not received my deposit, and it's been weeks. I’ve reached out multiple times, but there’s been no clear response or timeline for when I can expect the refund. This lack of transparency and delay reflects a complete disregard for customer service and contractual obligations.

I strongly advise others to be cautious when dealing with Jawitz, as their service has proven to be unreliable and unprofessional in managing financial obligations.

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Replies (1)
Jawitz Properties
Jawitz Properties's reply07 Nov 2024, 15:07
Official
Dear  Aqeela, 

We have noted your review and investigating this further with the relevant office. We will revert as soon as we have feedback.

Regards
Jawitz Properties Head Office