DM
Dikeledi M

1 reviews | Active since Sept 2016

25 Jan 2021, 13:24

Non Responsive

Im extremely disappointed with non delivery by Agent called Lynnette. I have been making follow up with regards to LOD issued to an undesirable tenant that she allowed to rent my property without following vetting & protocols.

I whats up her 19 October 2019, 22 Jan 2020. Emailed her the same 8 & 20 Jan to no vail.

I have suffered exhobitants financial losses but she callected all the 100% commission with no shame. Part of the mandate is to assist with collecting the debt she exposed me to & she is taking no accountability. If you are a landlord looking to rent out your home, stay away from this branch.

I am exploring alternatives as the conduct is not fair!!!!

0
Replies (6)
Jawitz Properties
Jawitz Properties's reply25 Jan 2021, 13:43
Official
Dear Dikeledi, We have noted your review and investigating this matter further with the franchise office.

Regards,
Jawitz Properties Head Office
DM
Dikeledi M's update25 Jan 2021, 13:51
Reviewer Update
Thanks for the response & will await speedy resolution.
Jawitz Properties
Jawitz Properties's reply04 Feb 2021, 08:44
Official
 Dear Dikeledi  Further to your communication with our Brakpan franchise and Lynnette in mid-January. This matter has been handed over for debt collection to pursue with the summons. We understand you are in current communication with them and we are hopeful for an amicable resolution and way forward. 

Regards,
Jawitz Properties Head Office
DM
Dikeledi M's update09 Feb 2021, 19:07
Reviewer Update
It is unfortunate that Lynnette & the branch still refuses to take accountability after i have proven beyond reasonable doubts that Rentals protocols were not followed.

The undesirable tenant had 11 different addresses in the past 9year, 13 different contact details in 14 years. Jawitz Rental application was dated/ completed 17 Jan for a lease starting 15 April. The questionable supporting documents provided were payslips for October, Nov, December the previous year and only one bank statement provided for Nov was provided as opposed to 3 as per the regulator, that makes the supporting documents 6months old from the date of lease commencement.

The ONLY bank statement provided clearly indicates 3 transactions for a Debt Collections company on records for R8 250.00 from salary of R21 995 received in October. Questions how can the tenant possibly afford rental of R8250. 00? The PRIMARY and MOST IMPORTANT TASK was to look after my intrest as a landlord, diclose critical information prio lease commencement & conduct proper VETTING and due deligent prio the lease commencement & occupation not afer as in this case.

I came to a conclusion that i was sold a HIGH risk tenant at a cost of R9 726.25 commission collected over 12 months lease, R49 000 losses i suffured.

The contract was concluded in BAD FAITH & underhand at play. I was contacted by the Agent & principal. They expect me to further pay R2500 for referral to debt collection company after i have incurred R49 000 losses & they have pocketed almost R10 000, Lack of accountability ?

On 27 Jan 2020 i have since responded & requested for ONCE her & the branch to take accountability & pay the debt collectors fees -apparently to be refunded after the full debt has been paid up. Provide regular updates so as to achieve the desired outcomes. I will not say im surprised. No response from her nor the branch to date on wayfoward.

In words of the founder Mr Eskel Jawitz "After all, for most people, property is the biggest single investment of their lives. Whether it's your home or an investment, buying or selling involves big decisions. And for decisions like these, you need someone who's as invested as you are. You need someone who understands real life, both your challenges and your hopes and dreams. Someone who will guide you each step of the way, offering real support and expert advice."

Can you say you are living by these values? I don't think so. Please take ACCOUNTABILITY!!!!!


Jawitz Properties
Jawitz Properties's reply11 Feb 2021, 10:34
Official
Dear Dikeledi,
 Our Brakpan office informs that the poor tenant record details were openly communicated to you at a meeting, at the property between the prospective tenant, the agent and yourself prior to the lease being concluded. It was agreed that the tenant was to pay a double deposit due to  the poor record. 

Our Brakpan office has agreed to pay the R2 500 to the debt collectors in an effort to assist with the solution going forward. 

Regards,
Jawitz Properties Head Office.
DM
Dikeledi M's update25 Feb 2021, 10:24
Reviewer Update
Good day

I would like to place it on records that I will not go on this public platform with allegations, my ordeal was REAL & is based on facts.

NO metting took place advising of the tenant financial status prior. I have emails & messages requesting the same prio & no records were fowarded.My statements are all based on facts & PROOF of financial records requests &the same was shared with the Brakpan office. No response challenging the FACTS & my records. The ONLY time the records were shared it was after the tenant had moved in which was late & have proof to back this up.

I have no records of the double deposit paid into my account. Only one deposit was paid over as Feb rental, no other payments were deposited into my accounts. If double deposit was paid by tenant surely i have every right to every cent of the deposit. The balance of R8250 must be paid into my account asp to reduce the R49 000 lossess. The balance of R40 750 can be referred for debt collections.

I however welcome the guesture on debt referral & payment.I request regularly updates without resorting to this platform. Kindly assist in that Lynnette / Brakpan office to please provide client service & responses. The lack of updates need to be addressed as a matter of urgency, No updates since my last email on 27 Jan 2021 were all the proof & facts were shared regarding failure to guard my intrest as a landlord & sold an undesirable client was shared with the office & principal.

Hoping for a speedy resolution of this matter that has dragged for years. Either i get my money and /or Judgment against the tenant before tge debt prescription & mostly regular updates.

Regards
DM