AL
Angela L

1 reviews | Active since Apr 2013

15 Jan 2016, 13:43

Jawitz treats their clients like dirt!

I had the misfortune of using Jawitz to rent out my property in Meyersdal. The service I received throughout the lease has been shocking and I have been ignored, **** to and dismissed like something that crawled out of a bucket.The tenant vacated the premises before the end of the lease. I was informed by email to make arrangements to collect my keys and take back responsibility for my property even though I no longer live in Jhb. I was unable to have a representative at the out going inspection as they refused to accommodate the person that was supposed to attend. I have just been informedby Charlotte Carlysle-McCullum - after having to email and enquire - that I can collect my keys and exit inspection report from their office whenever I want.<br> Stephen, you and you entire team need to learn some manners! Try picking up the phone and actually speaking to me like a human being.I was the client and the way your company has treated me is nothing short of disgusting. I am still waiting for someone to explain why my rent for January has been short paid. I still need a recon of the municipal charges that were charged to the tenant. Nobody has contacted me regarding the outgoing inspectio

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Replies (1)
Jawitz Properties
Jawitz Properties's reply20 Jan 2016, 16:52
Official
Hello anglin,

Thank you for taking the time to be in touch with Jawitz Properties.

Our franchisee, Stephen Brown has been in touch with you and this matter is being resolved. We sincerely appreciate your feedback and we work hard to protect the interest of our clients; both lessor and lessee.

Kind regards
Jawitz Properties