SZ
Simangele Z
1 reviews | Active since Mar 2012
20 Jun 2025, 12:14
Jawitz Properties BedfordView Maintenance peeps don't communicate
I logged an issue on the Jawitz maintenance system, they did acknowledge the issue with a ticket but sent a contractor without making an appointment with me. It is in the lease agreement that they need to contact me for time to come to the property. I emailed the person that communicated by Jawitz for maintenance issues, Nadine Diviani, but I did not get any response. I was not at the property when the contractor came, with no appointment from either the contractor or Jawitz. Real disrespect right there.
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Replies (2)
Jawitz Properties's replyOfficial
20 Jun 2025, 12:46Dear Simangele,
We have noted your review and investigating your experience further with the rental team involved. We will connect once we have feedback.
Regards
Jawitz Properties Head Office
We have noted your review and investigating your experience further with the rental team involved. We will connect once we have feedback.
Regards
Jawitz Properties Head Office
Jawitz Properties's reply20 Jun 2025, 12:46
Official
Dear Simangele,
We have noted your review and investigating your experience further with the rental team involved. We will connect once we have feedback.
Regards
Jawitz Properties Head Office
We have noted your review and investigating your experience further with the rental team involved. We will connect once we have feedback.
Regards
Jawitz Properties Head Office
Jawitz Properties's replyOfficial
20 Jun 2025, 15:08Dear Simangele,
Thank you for bringing this to our attention. We sincerely apologise for the unscheduled visit. Our contractors were in the area at the time and, due to the nature of the issue being a potential security concern, they decided to stop by to see if anyone was home. While it is not standard practice for our contractors to visit without a scheduled appointment, their intention was to assist immediately if possible.
As we understand it - a formal appointment was subsequently arranged and the issue has now been resolved. We apologise again for any inconvenience caused, and appreciate your understanding.
Regards
Jawitz Properties Head Office
Thank you for bringing this to our attention. We sincerely apologise for the unscheduled visit. Our contractors were in the area at the time and, due to the nature of the issue being a potential security concern, they decided to stop by to see if anyone was home. While it is not standard practice for our contractors to visit without a scheduled appointment, their intention was to assist immediately if possible.
As we understand it - a formal appointment was subsequently arranged and the issue has now been resolved. We apologise again for any inconvenience caused, and appreciate your understanding.
Regards
Jawitz Properties Head Office
Jawitz Properties's reply20 Jun 2025, 15:08
Official
Dear Simangele,
Thank you for bringing this to our attention. We sincerely apologise for the unscheduled visit. Our contractors were in the area at the time and, due to the nature of the issue being a potential security concern, they decided to stop by to see if anyone was home. While it is not standard practice for our contractors to visit without a scheduled appointment, their intention was to assist immediately if possible.
As we understand it - a formal appointment was subsequently arranged and the issue has now been resolved. We apologise again for any inconvenience caused, and appreciate your understanding.
Regards
Jawitz Properties Head Office
Thank you for bringing this to our attention. We sincerely apologise for the unscheduled visit. Our contractors were in the area at the time and, due to the nature of the issue being a potential security concern, they decided to stop by to see if anyone was home. While it is not standard practice for our contractors to visit without a scheduled appointment, their intention was to assist immediately if possible.
As we understand it - a formal appointment was subsequently arranged and the issue has now been resolved. We apologise again for any inconvenience caused, and appreciate your understanding.
Regards
Jawitz Properties Head Office