1 reviews | Active since Mar 2017

14 Mar 2025, 16:53

Jawitz Not Refunding Deposit

It has been 14 days since the end of a rental agreement with Jawitz. The deposit has not been refunded, which according to the RHA is a legal requirement. I have sent numerous emails following up, but absolutely no response from this company. Absolutely pathetic, and will be reporting Jawitz to the Rental Housing Tribunal.

Pathetic, absolutely pathetic

0
Replies (1)
Jawitz Properties
Jawitz Properties's reply17 Mar 2025, 12:28
Official
Dear Collin 

We have noted your review and investigated this matter further with our rental division. 

There was communication sent from our rental inspector coordinator on the 4th of March (2 working days after your property exit) which outlined the outgoing inspection feedback/general observations for potential damages. Since there was concern highlighted in the general observation - as per the rental agreement, the deposit is due 14 days after date of restoration.  

We note that you had further communication with our rental division on Friday morning as well as this morning telephonically and via email on next steps. 

Regards Jawitz Properties Head Office