Deposit Refund

I recently moved out from a property in Bloemfontein, managed by Jawitz Property, and getting feedback on my deposit has been a total nightmare.

I am extremely disappointment and frustration with the service I received from the agents. Despite conducting the inspection on October 30, 2024, my deposit has still not been refunded , which according to my lease and the Rental Housing Act, should have been paid within 14 days.

It's now been over two weeks, and I've received no communication regarding the status of my deposit. After an email I sent to practically everyone I could find on email related to Jawitz, on November 14, I was forwarded an invoice from the owner for repairs, which included items that were noted on the moving-in inspection. Are they trying to use my deposit to pay to fix their place? I’m confused. I responded with photos and concerns, but my email was ignored. Not sure, will I wait another two weeks for any sort of feedback?

I'm appalled by the lack of professionalism and disregard for clients' time and money displayed by the Bloemfontein team. The delayed refund and unresponsiveness have caused me significant stress and inconvenience.

I request immediate attention to this matter and a prompt refund of my deposit.