EB
Eugene B

1 reviews | Active since Mar 2019

25 Oct 2023, 10:33

BAD BAD SERVICE RECEIVED :(

We moved in to this property about a year ago. After moving in we had so much issues with the estate agent as nothing was being followed through. The guys came in and painted the place after we moved in. Our furniture got damaged as it was not closed while painting. There was so many issues around this move in. eventually i got fed up with contacting Jawits PMB and demanding answers. I complained on "hellopeter" and management came to see me. slowly things were being sorted. To this day the gate has not been repaired. we had to carry the cost of that as we were worried for our kids safety. Until today the window in the lounge has not been fixed and we have asked this since we moved in. We cannot even use that window.

I am now complaining as our geyser Bursted 3 weeks ago. we immediately informed the estate agent. They have sent two contractors there to quote and everyday i must call them to find out when the geyser is going to be replaced. We have had no hot water in our house for 3 weeks. We are using the kettle to boil hot water for our small kids. Which is using so much electricity every night just for the five of us to bath. This is totally ridiculous. The problem should have been sorted out a day later.

I would not recommend anyone renting from Jawits as their service is just terrible.

0
Replies (1)
Jawitz Properties
Jawitz Properties's reply25 Oct 2023, 11:38
Official
Dear Eugene, 

We have noted your review and investigating the matter further with our Midlands franchise office. We will revert.

Regards
Jawitz Properties Head Office