NM
Naledi M
1 reviews | Active since Jul 2019
06 Sept 2019, 10:35
Angry client
It has been close to a month since we raised our issue with Jawitz properties and they still have not resolved our issue it has come to a point whereby we do not know what to do, this goes to show that they do not care about cutomers
Helpful (0)
Replies (2)0
Replies (2)
Jawitz Properties's replyOfficial
06 Sept 2019, 11:03Hi Naledi, We are disappointed that you still await feedback . We have again engaged with the franchise office concerned.
Regards,
Jawitz Properties Head Office
Regards,
Jawitz Properties Head Office
Jawitz Properties's reply06 Sept 2019, 11:03
Official
Hi Naledi, We are disappointed that you still await feedback . We have again engaged with the franchise office concerned.
Regards,
Jawitz Properties Head Office
Regards,
Jawitz Properties Head Office
Jawitz Properties's replyOfficial
12 Sept 2019, 10:11Dear Naledi, We have received detailed feedback from our Welkom office. Whilst we understand your frustrations arising from your parents rental, our information is that the monthly rental as well as the utilities were not paid timeously.
Meeting were held at our offices with our rental team to address these outstanding monies in both March and August. The lease was terminated without notice and unfortunately monies remain outstanding, and the landlord requires a replacement tenant.
Until these matters are resolved, being outstanding rental, electricity (we understand that this has been cut off by council due to arrears), and re-connection fee, the deposit cannot be refunded.
Our Franchise Director, Russell Berkman has been involved in your complaint and you are welcome to contact him directly should you wish to discuss this further.
Regards,
Jawitz Properties Head Office
Meeting were held at our offices with our rental team to address these outstanding monies in both March and August. The lease was terminated without notice and unfortunately monies remain outstanding, and the landlord requires a replacement tenant.
Until these matters are resolved, being outstanding rental, electricity (we understand that this has been cut off by council due to arrears), and re-connection fee, the deposit cannot be refunded.
Our Franchise Director, Russell Berkman has been involved in your complaint and you are welcome to contact him directly should you wish to discuss this further.
Regards,
Jawitz Properties Head Office
Jawitz Properties's reply12 Sept 2019, 10:11
Official
Dear Naledi, We have received detailed feedback from our Welkom office. Whilst we understand your frustrations arising from your parents rental, our information is that the monthly rental as well as the utilities were not paid timeously.
Meeting were held at our offices with our rental team to address these outstanding monies in both March and August. The lease was terminated without notice and unfortunately monies remain outstanding, and the landlord requires a replacement tenant.
Until these matters are resolved, being outstanding rental, electricity (we understand that this has been cut off by council due to arrears), and re-connection fee, the deposit cannot be refunded.
Our Franchise Director, Russell Berkman has been involved in your complaint and you are welcome to contact him directly should you wish to discuss this further.
Regards,
Jawitz Properties Head Office
Meeting were held at our offices with our rental team to address these outstanding monies in both March and August. The lease was terminated without notice and unfortunately monies remain outstanding, and the landlord requires a replacement tenant.
Until these matters are resolved, being outstanding rental, electricity (we understand that this has been cut off by council due to arrears), and re-connection fee, the deposit cannot be refunded.
Our Franchise Director, Russell Berkman has been involved in your complaint and you are welcome to contact him directly should you wish to discuss this further.
Regards,
Jawitz Properties Head Office