*** Land Rover Fourways

Took my car in for a service on 24 March. I have two kids and needed to leave but before I did confirmed that the service would be finished by today at 12. Just before 12 get a voicemail to say they need a bit more time. At 13:24 I get an sms saying they’ve locked my car in the dealership which has closed at 1, thanks for telling me in your Sms after 1, and that they open on Monday at 7. I still don’t know if the service is finished and what am I supposed to do for transport till Monday. Also, I have to go to work on Monday. Who would have guessed.

Additionally when I asked to make a booking I was informed it would cost around 5500. With brake pad replacement of 3500 I’m almost paying 10000 for this service. This is shocking on both an expense and service point of view.

I’ll rather go to centurion where I’ve taken it previously where thy can get the job done at a reasonable price and not leave their customers stranded from Saturday afternoon. If this is the level of service I’m going to put up with I might as well sell and get a Toyota or something where I’m not paying through the nose for such nonsenses