oR
owen R

1 reviews | Active since Sept 2014

11 Jun 2018, 11:05

********* BUSINESS PRACTICES - LANDROVER MIDRAND

land rover south africa is toothless in addressing ********* business practices by its franchisees/dealerships. i had a deal being processed by landrover midrand, salesperson SALIM BADRUDIN , manager PIETER ERASMUS. When i confirmed finance for the vehicle i was informed that it was sold to somebody else as that customer had confirmed finance before me, although i had being assured that there were no other deals on the vehicle and was within my given expiry period to confirm finance. upon further investigation, i was informed that it was the practice of the sales manager, PIETER ERASMUS, to only give quotations - not an OTP - as it allows him to keep the door open to close sales and have customers (blinded) in a race (like a pack of hyenas or vultures after a carcass) to close deals, without knowing that this is the case. i await my call to be returned by the dealer principal, CYNTHIA CHUENE. A consultant/case manager at landrover south africa CHAD DU PLESSIS confirms that these practices are not that of the brand. he is however still waiting for feedback from PIETER ERASMUS as to the progress of the deal. he was however kind enough to offer to find another vehicle.

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