Terrible Service at Jaguar Umhlanga!

Jaguar Umhlanga has the worse customer service ever! I will not repurchase a Jaguar because of their slow and inefficient service. Parts have been ordered and a week later, they tell me they can only work on my vehicle in another 5 days time because they are busy with other vehicles. Had a similar issue earlier this year where there was minor work done and they keep my car for 3-4 weeks to work on the minor issues.