LB
Laine B
1 reviews | Active since Aug 2022
12 Aug 2022, 16:31
Srewed by land Rover South Africa
Brand trust is a foreign concept to Land Rover South Africa.I bought a brand new vehicle from Land Rover South Africa. Only to find out the vehicle is issued with standard 21 Inch tyres,however I was supp**** 20 inch tyres.However as a I signed the handover certificate ,i accepted the car as is.The problem is my spare is 21 inches and the rest of the tyres 20inches.Tough luck Mr customer .Buying a new car and from the Brand owner you dont expect to be *****ed over.News for me
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Replies (1)Jaguar Land Rover South Africa's replyOfficial
12 Aug 2022, 21:10We are sorry for learning about your dissatisfaction. I will definitely escalate your matter for investigation and a dedicated case manager will get in touch with you to better understand your concerns and assist you further in finding a concrete solution. Please inform the dealer you have chosen. In addition, please provide me with your VIN number. Our Customer Relationship Centre will be in contact with you soon to assist you further
Jaguar Land Rover South Africa's reply12 Aug 2022, 21:10
Official
We are sorry for learning about your dissatisfaction. I will definitely escalate your matter for investigation and a dedicated case manager will get in touch with you to better understand your concerns and assist you further in finding a concrete solution. Please inform the dealer you have chosen. In addition, please provide me with your VIN number. Our Customer Relationship Centre will be in contact with you soon to assist you further
