Sold a faulty Range Rover

I bought a second hand Range Rover Velar from Jaguar Land Rover (JLR) Centurion in September 2022. The car was and still under warranty. This car started giving me problems in January 2023 where it broke down and needed to be booked in for mechanical repair. Since this break down, i had 5 major breakdowns which followed and one of them required the engine to be replace. I did not feel safe driving this car anymore because it could breakdown anytime and it caused me so much inconvenience and i decided to sell it with JLR Sandton. They notified me that the trade in value is very low causing a shortfall on my financing) because it was previously involved in a major accident. This came as a shock to me as JLR Centurion told me it was accident free. I did my own investigations and i found out that the car was in 2 accidents. I then approached JLR Centurion (where i bought my car) and they denied the accidents until i presented proof of the accident. The person who i was in contact with is Craig Rohland who is the principal at JLR Centurion, He assured me that he would assist me in getting to the bottom of this and said i should bring in my car to their dealership so they can take it to LR approved panel beaters to do a report and evaluation of the car to check what could be wrong. He even offered to buy back the car as a form of trade in but i was not interested in getting another Range Rover, i just wanted them to just buy back the car.

Today i sent an enquiry asking when i could bring in the car as discussed and he said i do not need to bring it as he has decided not to buy back the car from me anymore, meaning he cannot assist me anymore as promised.

I am so livid and appalled by the customer care or lack thereof from JLR Centurion and i need JLR SA to intervene in this matter.

Thank you