MK
Michael K

1 reviews | Active since Nov 2017

02 Jul 2020, 15:10

So much from a “premium” brand

After weeks of achieving nothing with this people. Finally decided to pay them a visit It’s terrible service went to fores**** LandRover today and slow service with little solution to issue. I stuffed both key into the semi conscious “Ambassador “ ands and told him kindly demonstrate to me how to remove the Manuel key! He rep**** starting to explain so I interrupted I’m and said I know how to do it. You demonstrate t to me. He was unable o remove EITHER ey from fob! That’s the new keys you guys supp**** e with and 1 already ****ed up! How long do I have to wait for this issue??? You very quick to want likes for your Facebook page but to get you to lift your lazy asses f your chairs and just to get you to do your job seems difficult Non function of the new key is a matter of urgency! It renders car useless unless if I’m delusional

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Replies (1)
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa's reply07 Jul 2020, 09:09
Official
Good day Mr. Klue, 

We are sorry to learn of your dissatisfaction and thank you affording us the opportunity to look into your matter.  Our Customer Relationship Centre will be in contact with you shortly to assist further.

Regards, 
Land Rover South Africa.