Shocking service from Jaguar Landrover - software problem on brand-new F-Pace

I bought a brand-new Jaguar F-Pace 2.0D HSE R-Dynamic from the Bryanston dealership 4 months ago. Shortly after delivery I experienced the software rebooting periodically as I’m driving. I have since taken the vehicle twice into the dealership to have the software reset. The most recent reset was Friday 6 January 2023 and on Monday 9 January 2023, the reboot happened half a dozen times as I was driving home from work.

I was advised by the dealership that if the software continues to reboot while I’m driving that I would need to bring the car in for a few days. When I asked if I would be given a loan vehicle while this was done, I was advised that the head office won’t approve a loan vehicle as it’s not a safety issue.

I am horrified and disgusted that it's considered trivial as the one time the reboot happened, I was driving in Pretoria at night coming from a work function and my GPS stopped working. I don’t see how a female driving alone, on an unfami**** route at night, without a GPS that works, is not a safety issue.

I’m now massively inconvenienced by the fact that I’ve had to take the car in twice already and am now told that the next fix will be a few days without a loan vehicle. Other luxury brands don't treat their customers this badly. I sent an email two days ago expecting to be called back but nobody bothered to call me or reply to my email. I had to make half a dozen calls today between the dealership and head office today. My vehicle is now booked in for Wednesday 18 January and the least they can do is give me a loan vehicle for the days that my vehicle will be fixed.

I am told that it is not only my brand-new Jaguar that has this problem. I don't understand then why they can't do a recall on the vehicles.