1 reviews | Active since Nov 2017
SHOCKING EXPERIENCE
Absolute worst experience buying a car from Jaguar and dealing with Jaguar East Rand. Car has been back twice already to the dealership in less than a month for problems that would have been picked up if they actually did the checks and services they are supposed to. from shuddering brakes to car sold with a flat battery. Even the finance guy could not figure out how to use the system properly that we even had Wesbank asking the client why the FNI at the dealership couldn't do certain things. We have requested the Dealer Principle to contact us multiple times but this person never bothers. Sales manager has also been unprofessional telling a client that they have other clients to deal with as well. Well if you sold a car in perfect working order you wouldn't have to deal with this!!
We are sorry to learn of your dissatisfaction and thank you for affording us the opportunity to assist.
Please be advised that your matter is currently being attended to and a Senior Case Manager will be in contact with you for further updates.
Regards,
Jaguar Land Rover South Africa.
We are sorry to learn of your dissatisfaction and thank you for affording us the opportunity to assist.
Please be advised that your matter is currently being attended to and a Senior Case Manager will be in contact with you for further updates.
Regards,
Jaguar Land Rover South Africa.
