TK
TAMMY K
1 reviews | Active since Nov 2011
15 Oct 2019, 10:53
SHOCKING CUSTOMER SERVICE
Still waiting for feedback since June-2019 regarding the InControl service that expires 3 years after purchasing vehicle. Can it be renewed?? It's a simple YES/NO answer.
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Replies (2)
Jaguar Land Rover South Africa's replyOfficial
17 Oct 2019, 12:24Dear Tammy,
Thank you contacting Jaguar Land Rover South Africa and allowing us to assist you.
Please be advised that we have allocated a senior case manager to handle your matter and shall contact you shortly.
Regards,
Jaguar South Africa,
Thank you contacting Jaguar Land Rover South Africa and allowing us to assist you.
Please be advised that we have allocated a senior case manager to handle your matter and shall contact you shortly.
Regards,
Jaguar South Africa,
Jaguar Land Rover South Africa's reply17 Oct 2019, 12:24
Official
Dear Tammy,
Thank you contacting Jaguar Land Rover South Africa and allowing us to assist you.
Please be advised that we have allocated a senior case manager to handle your matter and shall contact you shortly.
Regards,
Jaguar South Africa,
Thank you contacting Jaguar Land Rover South Africa and allowing us to assist you.
Please be advised that we have allocated a senior case manager to handle your matter and shall contact you shortly.
Regards,
Jaguar South Africa,
TK
TAMMY K's updateReviewer Update
21 Oct 2019, 08:44So much for somebody getting back to me. I'm not surprised as I have been waiting since June. This really puts me off buying another Jaguar.
TK
TAMMY K's update21 Oct 2019, 08:44
Reviewer Update
So much for somebody getting back to me. I'm not surprised as I have been waiting since June. This really puts me off buying another Jaguar.