"Service" Land Rover N1 City

It shameful that you actually have to come on here to complain about service at Land Rover. Dropped our car off on Monday. 13/09. Daily phone calls and drop ins required because there is no communication. or a " call you in 20 mins " that never happens. It took 4 days for a ridiculous feedback of " its not mechanical " followed by " we don't have technicians in Cape Town " LOL. Sorry What ?? So here we are. 7 days later, no answer on what the problem can be, no reasonable date of getting the car back. Oh YES, no courtesy car. of course, what was i thinking?!