1 reviews | Active since Nov 2019
RANGE ROVER SA
WE HAVE HAD A MOST PAIN STAKING EXPERIENCE WITH THE SERVICE WARRANTY OF OUR RANGE ROVER SPORT. OUR VEHICE HAS GONE IN TO THE DEALERSHIP OVER 26 TIMES FOR THE SAME ISSUE AND UPTIL A MONTH AGO WHEN THE PROBLEM WAS SURPASSINGLY SORTED OUT THE WARRANTY HAD EXPIRED AND THE PROBLEM STILL EXIST. RANGE ROVER SA HAS A ROBOTIC APPROACH TO THIS SITUATION BY US KEEP HAVING TO SEND THE VEHICLE BACK TO THE SERVICE PROVIDER TO HAVE CHECKED OUT. THIS IS DONE AT OUR EXPENSE AS WE HAVE NOT BEEN ABLE TO ENJOY OUR R2 MIL VEHICLE. OUR VEHICLE WAS PERFECT WHEN PURCHASED AND WAS ONLY PROBLEMATIC WHEN IT CAME BACK FROM ITS FIRST SERVICE FROM CONSTANTIABERG DEALERSHIP AS THEY CLEARLY MESSED AROUND WITH THE DIAGNOSTICS. WE ARE STILL AWAITING FEEDBACK FROM IRENE (RANGE ROVER SA) AS TO THE WAY FORWARD. WE HAVE HAD 2 OTHER RANGE ROVER SPORTS PRIOR AND NEVER WAS IT PROBLEMATIC. WE LOVE THE PRODUCT HOWEVER WE HAVE LITTLE FAITH IN THEIR DECISION MAKING PROCESS
We are sorry to learn of your unfortunate experience. According to our records, a Case Manager is currently assist you. Herewith ***,
Should you require further assistance, you are welcome to contact us.
Regards,
Land Rover South Africa.
We are sorry to learn of your unfortunate experience. According to our records, a Case Manager is currently assist you. Herewith ***,
Should you require further assistance, you are welcome to contact us.
Regards,
Land Rover South Africa.
