JM
Jessica M
1 reviews | Active since Sept 2022
23 Jun 2026, 14:41
poor customer server
i took my car for repairs 2025 and it was not fixed i was also de*****ed at this dealer and i have evidance manager tried to cover it up. land rover bryanston i am so disappointed. and other client came with guns in the store also he was ********** alot is happening and nobody is saying anything i want my car.
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Replies (2)
Jaguar Land Rover South Africa's replyOfficial
23 Jun 2026, 14:56Dear Jessica,
We are sorry to learn of your dissatisfaction and thank you for affording us the opportunity to look into your matter. Your concerns have been escalated to a Senior Case Manager who will be in contact with you to assist further.
Regards,
Land Rover South Africa
Jaguar Land Rover South Africa's reply23 Jun 2026, 14:56
Official
Dear Jessica,
We are sorry to learn of your dissatisfaction and thank you for affording us the opportunity to look into your matter. Your concerns have been escalated to a Senior Case Manager who will be in contact with you to assist further.
Regards,
Land Rover South Africa
JM
Jessica M's updateReviewer Update
22 Sept 2026, 23:10Senior Case Manager did basically nothing. My case is now with MIOSA and my vehicle has been left unattended for +75days. Battery has failed, who knows what other damages. Dream car to Nightmare and NO courtesy what so ever from Land Rover. Avoid this brand people expensive/premium for nothing.
JM
Jessica M's update22 Sept 2026, 23:10
Reviewer Update
Senior Case Manager did basically nothing. My case is now with MIOSA and my vehicle has been left unattended for +75days. Battery has failed, who knows what other damages. Dream car to Nightmare and NO courtesy what so ever from Land Rover. Avoid this brand people expensive/premium for nothing.