Pathetic service - Land Rover Bedfordview

Took my Freelander II in for its 2 year service to Land Rover Bedfordview on 7 May 2015.<br> <br> All seemed well until I didn't receive word that my car was ready. So at 17:00 I phoned them to be told my car had been ready since 15:00. But they had to fetch it wet from the wash bay when I got there after 17:00.<br> <br> Then I drove away and almost through a robot as I had not been informed that the new brake pads fitted had not been bedded in. The brake pedal also had to much play - but I wasn't concerned then due to the new brakes.<br> <br> Then came the windscreen wipers - when used the passenger one would hit the car body on the passenger side as the incorrect sizes had been fitted - The passenger side one went about 5cm past the end of the windscreen. Driver's one was too short.<br> <br> The brake pedal got better but still has more play (sponginess) in it than when I took the car in - and the feel is NOT the same as it was. Emergency braking almost puts the pedal to the floor.<br> <br> Then on Mon 11th I took the car back in to be told 'sorry the wipers are a mistake' and were changed. Then told that the brakes were 'normal' and that was it...<br> <br> The brakes are still not right in my opinion. <br> NOT IMPRESSED!!