KT
Karen T
1 reviews | Active since Apr 2023
11 Apr 2023, 15:56
NO SERVICE BY LAND ROVER WITH VEHICLES OLDER THAN 10YEARS
I wrote a review on the 05th April and I received a reply that I would be contacted by a representative, today is the 11th April and as predicted; not a single call or email has been sent on to me! What is the point of responding on this platform if you do not follow up? Just proves to me that there is absolutely no commitment from this business to help the older and possibly poorer Land Rover owners.
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Replies (2)
Jaguar Land Rover South Africa's replyOfficial
12 Apr 2023, 08:03Dear Karen,
Your matter is currently being reviewed and investigated. One of the Case Managers will contact you soon with further updates. Apologies for the delay.
Regards,
Land Rover South Africa.
Your matter is currently being reviewed and investigated. One of the Case Managers will contact you soon with further updates. Apologies for the delay.
Regards,
Land Rover South Africa.
Jaguar Land Rover South Africa's reply12 Apr 2023, 08:03
Official
Dear Karen,
Your matter is currently being reviewed and investigated. One of the Case Managers will contact you soon with further updates. Apologies for the delay.
Regards,
Land Rover South Africa.
Your matter is currently being reviewed and investigated. One of the Case Managers will contact you soon with further updates. Apologies for the delay.
Regards,
Land Rover South Africa.
KT
Karen T's updateReviewer Update
03 May 2023, 08:05Today is the 03rd May 2023 and not a peep from Land Rover South Africa. I think my matter has been moved to FILE 13 - never to be addressed due to lack of interest.
KT
Karen T's update03 May 2023, 08:05
Reviewer Update
Today is the 03rd May 2023 and not a peep from Land Rover South Africa. I think my matter has been moved to FILE 13 - never to be addressed due to lack of interest.