MC
Michelle C

1 reviews | Active since Oct 2009

04 Jun 2021, 11:20

LAND ROVERS ARE *******

DO NOT EVER TRUST THIS COMPANY!!!! THEY ARE A BUNCH OF ********** THAT WILL DO ANY AND EVERYTHING NOT TO PAY OUT A CENT FOR SOMETHING THAT SHOULD BE COVERED UNDER WARRANTY. WE HAVE HAD TWO TURBOS BLOW OUT IN LESS THAT FIVE YEARS, THE MOST RECENT ON A VEHICLE THAT ISN'T EVEN FOUR YEARS OLD WHICH OF COURSE THEN DAMAGED THE ENGINE. THEY REFUSE TO PAY BECAUSE WE FORGOT TO SERVICE THE CAR AFTER NOT RECEIVING A REMINDER. EXCUSE US IF COVID HAD US ALL A BIT ANXIOUS ABOUT LOSING OUR JOBS OR DYING LAND ROVER!!!! THE VEHICLE HAS DONE 4000KM SINCE IT WAS MEANT TO GO FOR A SERVICE. AND IT WASN'T A MAJOR SERVICE. AND WE REPORTED WHITE SMOKE COMING OUT LONG BEFORE THE SERVICE WAS DUE. BUT OF COURSE WATERFORD BRANCH NEVER KEPT RECORDS. THE TOTAL BILL NOW? R300K!!!!!!!!!!!! GET EVERYTHING PRINTED OUT AND IN WRITING IF YOU ABSOLUTELY MUST BUY THIS BRAND BECAUSE WHEN THE **** HITS THE FAN, AND IT WILL, THEY WILL DISPUTE ABSOLUTELY EVERYTHING. WE WILL NEVER BUY THIS BRAND AGAIN. GOOD RIDDANCE TO BAD *******!!!!

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Replies (1)
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa's reply04 Jun 2021, 12:55
Official
Dear Michelle, 

 
Thank you for bringing your matter to our attention, kindly afford us the opportunity to investigate further. 

Our dedicated Customer Service Consultant will be in contact with you shortly. 


Kind regards, 
Land Rover South Africa.