1 reviews | Active since Dec 2020
Land Rover sold me a Lemon, beware in their cars..
Land Rover sold me a lemon, KM drove 92000, but the torque and engine are gone. Both of them must be replaced. It seems that one must set aside two cars amount when purchasing this brand as within 100,000 km it gives trouble with its engines. When I was speaking to other Land Rover customers, they stated that they also experienced the same problem. Land Rover was supposed to replace the engine and torque as all the required services on the car were carried out within the stipulated time. The dealership initially stated that the engine would be replaced but Land Rover is refusing to assist as they claimed that one service was delayed. The reason for the rejection that was provided to me was that all services on the car were delayed, therefore it resulted in the current mechanical issues, which is unbelievable, ridiculous, and misleading. The services were in fact performed earlier and all relevant documents were sent to Land Rover South Africa. Dishonesty and poor customer satisfaction will lead this company Nowhere. I don't think I will ever buy a car from this brand. I don't want to have problems in my life. I stay away...
We are sorry to learn about your experience and thank you for affording us the opportunity to look into your matter. Your concerns have been escalated to our Customer Relationship Centre and a dedicated case manager will be in contact with you to assist further.
We are sorry to learn about your experience and thank you for affording us the opportunity to look into your matter. Your concerns have been escalated to our Customer Relationship Centre and a dedicated case manager will be in contact with you to assist further.
