PA
Palo A

1 reviews | Active since Nov 2017

23 Dec 2020, 08:49

Land Rover Jalopies

To whom it may concern

This is a message I sent to Head Office Customer Care...

I usually use Hello Peter but I thought I would just give you guys a heads up. In East London Service Center there is a fella who has no restraint when it comes to unhappy customer service. He is an idiot by self-important means!

There are three Land Rovers Defenders on the farm in use and all of them blew their engines in around 80,000km's. Under 100,000km's? So not a very admirable track record for Defenders!

Anyway, we are going to sell those jalopies and buy Toyota Landcruisers instead. In other words, you have lost a customer!!!

No reply form Head Office?

Palo

0
Replies (1)
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa's reply05 Jan 2021, 08:54
Official
Dear Palo, 

We are sorry to learn of your dissatisfaction and thank you for affording us the opportunity to look into your matter.  Our Customer Relationship Centre will be in contact with you shortly to assist further.

Regards,
Land Rover South Africa