Land Rover customer service is now horrific

Send Land Rover discovery 2019 model 80,000kms still under warranty had a problem and would not start, the SOS system does not work and it took Land Rover almost 10hrs to finally come to try to fix my car, they then put it on a flat bed take it to hill crest Toyota we are left with no car and are told there are no courtesy cars so pretty much bad luck for you that our product has failed deal with the inconvenience …….WOW where has your amazing service gone . When service was required our car used to get picked up and same thing we got a courtesy car and since October 2021 Umhlanga Land Rover now states bring your car from Pennington drop it here for a day or two no courtesy Vehcile, they now arrange a time for you to collect and two hours later on the agreed day and time you are meant to collect your car you sitting waiting and you told the car is in the wash bay an 2 hours later after complaining a lot it arrives wet and still dirty again Wow. Then after a few unanswered emails and phone calls to the dealer principal with no answer or return call great customer service once again ….. 8 months later here we are on hello Peter hoping Land Rover still has someone who cares about the brand 🥺