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Newcastle Panel Beaters Boshoff

1 reviews | Active since Aug 2025

09 Jun 2026, 10:08

Land Rover After Sales Service on part

Bought a Taillamp from Land Rover East Rand. When fitted noticed the lamp is leaking and gets water in (same day). Land Rover wants us to take the vehicle to the nearest dealer (300km away) for inspection before they can refund us or replace the Taillamp. Refers us to Motor Industry Ombudsman to resolve the issue. After paying R7104.39 + VAT, we find this unacceptable and bad service.

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Replies (2)
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa's reply09 Jun 2026, 14:19
Official
Dear Newcastle Panel Beaters Boshoff Team, 

We are sorry to learn of your dissatisfaction and thank you for affording us the opportunity to look into your matter. Please note that your concerns have been escalated. One of the members of the team from the relevant department will contact you to assist further. 

Regards, 
Land Rover South Africa
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Newcastle Panel Beaters Boshoff's update03 Jul 2026, 11:51
Reviewer Update
It is now 3 July 2026. How long does it take to contact someone with a issue that needs to be resolved.