JLR CONSTANTIA KLOOF POOR & UNRELIABLE SERVICE

I recently took my vehicle for service at JLR Constantia Kloof. My service experience was so substandard from booking to workmanship and collecting of my car. I had my brake disks and brakes changed from their advice however, less than a week the car experienced a knocking sound and vibration which was never a problem before taking my car to them. They claimed they don't inspect bearings & hub when changing brake discs a of which they claimed they "think" that was the problem. My vehicle spent close to another 2 weeks with them but I am still sitting with the same knocking problem when I apply brakes. What's worse I have paid for parts and additional labor following the first job done a week before...while awaiting to be assisted another customer was called that her would be ready by 16h45 as they found that some component that was fitted "was not tightly fitted" , Imagine such dangerous situation that we are being put under by the poor workmanship & dealership workshop.

All my cost were not cheap, thinking that I nearly bought the new shape of the Discovery I still feel disgusted that I nearly wasted my money and I will not advise anyone to buy the brand.

I hope other people would experience better service elsewhere within the JLR SA Group but as for me thank you, I would need a serious convincing but I would admire their cars from the distance. Its better to buy a headache but have peace of mind than thinking you bought peace of mind only to get a headache.