MG
Msizi G
1 reviews | Active since Nov 2019
12 Feb 2020, 13:36
Jaguar XF break squeal - Not resolved for 3 years.
For the passed 3 years, my car has been having intermittent annoying break squeal. Non of the Jaguar Service Centers has been able to assist me. This includes, Midrand (which closed down), Sandton and Centurion branch. The worst part is that the service consultant has told that there is nothing they can do about it. The break squeal will keep coming back because of the material used by the manufacturer????? I refuse to agree with this. The consultant's name is Dasheel Thulsi (Centurion Branch). Clearly this means I should not purchase another Jaguar !!!!! This is absurd.
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Replies (1)Jaguar Land Rover South Africa's replyOfficial
12 Feb 2020, 15:54Good day Mr. Gumede,
We are sorry to learn of your dissatisfaction and thank you affording us the opportunity to look into your matter. Kindly note that your concerns have been escalated to a Senior Case Manager who will be in contact with you to assist further.
Regards,
Jaguar South Africa.
We are sorry to learn of your dissatisfaction and thank you affording us the opportunity to look into your matter. Kindly note that your concerns have been escalated to a Senior Case Manager who will be in contact with you to assist further.
Regards,
Jaguar South Africa.
Jaguar Land Rover South Africa's reply12 Feb 2020, 15:54
Official
Good day Mr. Gumede,
We are sorry to learn of your dissatisfaction and thank you affording us the opportunity to look into your matter. Kindly note that your concerns have been escalated to a Senior Case Manager who will be in contact with you to assist further.
Regards,
Jaguar South Africa.
We are sorry to learn of your dissatisfaction and thank you affording us the opportunity to look into your matter. Kindly note that your concerns have been escalated to a Senior Case Manager who will be in contact with you to assist further.
Regards,
Jaguar South Africa.
