Jaguar SA - Unable and Unwilling to resolve product issues.

I bought a new Jaguar F - Pace SVR for 2.2M from Jaguar Bloemfontein, ordered in March 2023 and the car arrived in August 2023. After sorting out a few issues that took six months to sort out I tried sorting out the last issue the dealership could not sort out, the Homelink system. The Homelink garage door opener is an option on the Jaguar F Pace build website that I chose. To date 13/06/2024 Jaguar does not know what remotes sold in South Africa are compatible with this option. I tried getting this issue resolved with Jaguar SA and they cannot give me an answer that resolves the issue. They told me after many emails back and forth that my remotes I have are not compatible and if I am not happy I can call the ombudsman - Fantastic service from Jaguar SA - they sell a product that does not work in South Africa and couldn't give a s**t. I have bought four card from Jaguar and this is how you treat a loyal customer. The parts department also tried on my behalf but got no response.