LS
Lawrence S

1 reviews | Active since Dec 2022

23 Dec 2022, 13:04

Jaguar Landrover SA, somethings not kosher

Was thinking of buying the Jaguar F pace svr. Vehicle was sitting on the showroom floor, even discussed cosmetic changes. Ready to sign then they dropped the bomb JLR Rustenburg made a trade in offer on our current vehicle 25% less than the book trade in value. Only R**** !! I'm still shocked, a loyal customer of 12 years was basically told, oh well that's it ! So what can we learn from this incident. That JLR South Africa, does not have the financial resources to compete in the market any longer. Or they do not have faith in there own ability to sell thier brand. Really a sad state of affairs. To compound the situation I have been offered full market trade in from a rival company.

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Replies (1)
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa's reply03 Jan 2023, 14:24
Official
We are sorry to learning of your dissatisfaction and thank you for affording us the opportunity to look into the matter. Kindly provide us with your contact number, email address & VIN. Our Customer Relationship Centre will be in contact with you soon to assist you further.