JTvN
Jaco Tania van Niekerk

1 reviews | Active since Apr 2023

20 May 2025, 15:02

Jaguar IPACE

We bought a Jaguar IPace on Auction that was in a accident. Vehicle has been repaired by ourselves. We bought parts directly from Jaguar Centurion - to sell us parts was no problem at all - the system block us to help us then. After the repairs we requested Jaguar to please book in the vehicle so that they are able to assist us to active the batteries of the vehicle. According to Jaguar - on their system the vehicle has been declared a right off. But not according to the Department of Transport. Jaguar said that they will not assist because the car has not been repaired by Precision Panel beaters. They refuse to assist and they are more than will to leave us to get someone hurt or killed.

0
Replies (1)
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa's reply20 Oct 2025, 09:27
Official
Dear Jaco,

We are sorry to learn of your experience and we would like to apologize for the delay in response. We thank you for affording us the opportunity to look into the matter.

Regards,
Jaguar South Africa