AS
Adriaan S
1 reviews | Active since Sept 2016
21 Apr 2021, 15:50
Jaguar does not care!
After over 20 years of Jaguar driving pleasure my 2nd Jaguar is faulty and after a month I am told that nothing will be done about it. I can't sell the vehicle as I have found out that I was bedonner on the replacement deal on my previous car! JLR SA does not care at all about their customers, phone calls go un-answered and no one responds to missed calls or messages, well until I informed them to go public, but still nothing gets done! DO NOT BUY ANY JAGUAR OR LANDROVER you WILL be disappointed!
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Replies (2)
Jaguar Land Rover South Africa's replyOfficial
22 Apr 2021, 09:41Dear Adriaan,
We are sorry to learn of your dissatisfaction. Please be advised that your matter is currently being attended to and a Senior Case Manager will be in contact with you for further updates.
Regards,
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa's reply22 Apr 2021, 09:41
Official
Dear Adriaan,
We are sorry to learn of your dissatisfaction. Please be advised that your matter is currently being attended to and a Senior Case Manager will be in contact with you for further updates.
Regards,
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa
AS
Adriaan S's updateReviewer Update
10 May 2021, 15:02Just as expected.... to date NO response!!! Gregory does not answer his phone, The supposed MD Richard Gouverneur does not bother reply to e-mails and Facebook entries get deleted. How anybody still buys a Jaguar or Land Rover is beyond me! Especially if I read all the Hellopeter entries!!!!
Absolutely disgusting and shocking experience dealing with these clowns!
Absolutely disgusting and shocking experience dealing with these clowns!
AS
Adriaan S's update10 May 2021, 15:02
Reviewer Update
Just as expected.... to date NO response!!! Gregory does not answer his phone, The supposed MD Richard Gouverneur does not bother reply to e-mails and Facebook entries get deleted. How anybody still buys a Jaguar or Land Rover is beyond me! Especially if I read all the Hellopeter entries!!!!
Absolutely disgusting and shocking experience dealing with these clowns!
Absolutely disgusting and shocking experience dealing with these clowns!